HiFiSoundGear Elite Membership Terms & Conditions
Last Updated: 3/27/2025
Welcome to the HiFiSoundGear Elite Membership program. By purchasing and using a HiFiSoundGear Elite Membership (“Membership”), you agree to the following terms and conditions. Please read them carefully.
1. Membership Overview
The HiFiSoundGear Elite Membership (“Membership”) is a paid program that provides members with exclusive benefits, including but not limited to:
• 15% Off All Orders – Automatic discount applied at checkout on all purchases.
• Personalized Metal Membership Card – ONE custom-engraved metal card.
• Priority Shipping – Member orders are pushed to the top of our shipping list.
• Unlimited Returns – Return like-new products in their original packaging for a refund.
• VIP Access to New Releases & Sales – Members get notified by email of new products before other customers.
2. Membership Eligibility
• The Membership is available to individuals who are at least 18 years old.
• Membership is non-transferable and intended for personal use only.
3. Membership Fee & Refund Policy
• The Membership fee is a one-time or recurring charge as specified at checkout.
• Membership fees are non-refundable once the membership has been activated.
• Discounts and perks apply only to purchases made after membership activation and cannot be applied retroactively.
4. Membership Perks
• 15% Off All Orders applies to all eligible purchases and cannot be combined with other promotions unless otherwise stated.
• Priority Shipping applies only to in-stock items and does not guarantee specific delivery times.
• Unlimited Returns extend our standard 365-day return policy to unlimited for members. This benefit applies only to orders placed while the membership is active. All other return conditions remain unchanged. Read more [here].
• VIP Access to New Releases & Sales grants early access to select product launches and promotions via email.
• Perks and benefits are subject to change at HiFiSoundGear’s sole discretion.
5. Unlimited Returns Policy
• Unlimited returns apply only to purchases made while the membership is active.
• Products must be in like-new condition with original packaging.
• Refunds will be issued in the original form of payment.
• Items purchased before membership activation are subject to the standard 365-day return policy.
6. Personalized Metal Membership Card
• Members will receive a custom-engraved metal membership card after purchase.
• The customization request must comply with our content guidelines (e.g., no offensive or inappropriate language).
• HiFiSoundGear reserves the right to reject engraving requests at its discretion.
7. Membership Renewal & Cancellation
• If the Membership is a recurring subscription, it will automatically renew unless canceled before the renewal date.
• Members can cancel their renewal at any time through their account settings or by reaching out by email to info@hifisoundgear.com.
• Canceling a membership does not result in a refund but will prevent future charges.
8. Modification or Termination of Membership
• HiFiSoundGear reserves the right to modify, suspend, or terminate the Membership program at any time, for any reason.
• If the program is discontinued, members will be notified in advance, and any remaining benefits will be honored where possible.
9. Limitation of Liability
• HiFiSoundGear is not responsible for lost, stolen, or unauthorized use of membership benefits.
• Membership benefits have no cash value and cannot be exchanged for monetary compensation.
10. Contact Information
If you have any questions regarding the HiFiSoundGear Elite Membership, please contact us at:
info@hifisoundgear.com
888-926-8024